TECHNICAL SUPPORT


Did you know that Pine has a help desk that is monitored 24/7?  Yes, stuff happens and we know what’s at stake.  Our Team will provide technical service and talk you through the repair right over the phone.  Off-hour issues will be handled as follows:  emergencies will be handled immediately while non-emergency issues will be responded to during normal business hours.

Just follow these three simple steps and leave the rest to us.  


USING 24/7 HELP DESK

    • CALL 724-458-6393 – if you get our voicemail, please leave a message.
    • CONCISE – describe your problem concisely including machine type and serial number.
    • CONTACT – clearly state your name and telephone number at which you can be reached.