Available when you really need us.
Providing technical support for to anyone who owns Pine equipment.
It's part of the value you get when you buy Pine.
Monitoring the Help Desk telephone 24/7 to handle emergency issues in a timely manner.
- Leave a message if you get voicemail.
- Describe your problem concisely including the type of machine and its serial number.
- State clearly your name and the telephone number at which you can be reached.
Observing the following holidays.
New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (and the day after), Christmas Day.