Shipment Receiving Instructions
Pine Test Equipment, Inc.
Effective April 16, 2019
Pine’s Limited Warranty does not cover damage during shipping. Therefore, Pine strongly recommends protecting your financial interests by performing a complete visual inspection of a machine before signing for its receipt. Carriers take the position that a signed bill of lading without written comments noting damage means the shipment arrived undamaged. Carriers assume that any visibly apparent damage identified at a later time was caused by the Buyer.
Pine recommends the Buyer use the following procedure to properly receive a shipment.
Visually inspect the machine on the truck in its packaged state.
If there is no visual damage to the packaging, unload the machine and sign the bill of lading.
If there is visual damage to the packaging, take pictures and then remove the damaged packaging and inspect the machine for damage.
If there is apparent damage to the machine, take pictures, describe the visible damage in writing on the bill of lading, unload the delivery, and sign the bill of lading.
If there is damage to the machine, REJECT the delivery and take pictures. DO NOT SIGN THE BILL OF LADING.
Please contact Pine at 724-458-6393 if your shipment experiences damage.
Pine also recommends unpacking and exercising the machine as soon as practical. A hard copy of the user manual comes with every new unit. Contact Technical Support at 724.458.6393 or firstname.lastname@example.org with any questions.
Verifying calibration and compacting rags or similar material in a room temperature mold is a fast and easy way to ensure the machine has safely made the trip from our door to your door. While AASHTO and some DOTs do not require verifying calibration of a new machine, ASTM D6925-15 Section 6.3 specifies that a compactor should have its calibration verified any time it has been transported to a new location.